WhatsApp CRMfor Small Businesses
Auto-replies, organized inbox, broadcasts, templates, and team collaboration — all in one affordable platform. No per-message costs.
Free 7-day trial with Growth plan features. No credit card needed.
Prokken Bot
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Zero Per-Message Cost
Self-hosted WhatsApp API means no per-message fees. Just your monthly plan.
Secure & Private
End-to-end encrypted via WhatsApp. Your data stays on your infrastructure.
Built for Global SMBs
Designed for small businesses in South Asia, Middle East, Africa, and beyond.
Sound familiar?
Managing WhatsApp without the right tools is chaos
Missed Messages
Customers message you on WhatsApp — but replies come hours later, if at all. Leads go cold.
Slow Manual Replies
Typing the same answers over and over. No templates, no automation, no time left for real work.
No Team Visibility
Who replied to whom? What was said? Your team is flying blind with no shared inbox or logs.
Prokken solves all three — in one simple platform.
Everything you need to manage WhatsApp
A complete toolkit to turn WhatsApp into your most powerful customer channel.
Organized Inbox
All your WhatsApp conversations in one place. Search, filter, assign, and never miss a message.
- Real-time message sync
- Assign conversations to agents
- Internal notes for context
- Full search across all chats
Organized Inbox
Get started in minutes
No complex setup, no API applications, no developer needed.
Sign Up & Connect
Create your account in 30 seconds. Scan the QR code with WhatsApp to connect your number.
Configure & Customize
Set up auto-replies, business hours, templates, and invite your team members.
Engage & Grow
Manage conversations, send broadcasts, and track performance — all from one dashboard.
See It in Action
Instant auto-replies that feel human
Set up keyword rules once — Prokken handles the rest 24/7 with natural-feeling delays.
Keyword Matching
Set rules like "price" → your pricing message. Exact or contains match.
Smart Fallback
When no keyword matches, a fallback reply keeps the conversation going.
Random Delay
6-10 second random delay makes replies feel human, not robotic.
Media Responses
Reply with images, PDFs, or videos — not just text.
WhatsApp Customer
Auto-reply active
Shared Team Inbox
One inbox for your entire team
Every conversation, every agent, one place. No more "who replied?" confusion.
Ahmed Khan
Can I get a demo?
Priya Sharma
Thanks for the quick reply!
Carlos Ruiz
I need pricing for 10 users
Fatima Al-Said
How do I connect my number?
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Broadcast Messaging
Send to thousands, track every delivery
Create targeted campaigns with rich media, schedule for the perfect time, and watch delivery stats roll in.
Analytics & Insights
Track what matters
Monitor messages, response times, and agent performance with real-time charts and exportable reports.
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Business Hours
Always on, even when you're off
Set your weekly schedule. Outside hours, customers get an automatic away message — so they know when to expect your reply.
Away Message
"Thanks for reaching out! We're currently away but will respond first thing on our next business day."
Simple, transparent pricing
No per-message fees. No hidden costs. Cancel anytime.
All plans include a 7-day free trial with Growth plan features.
Trusted by Businesses
What our customers say
Small businesses around the world use Prokken to manage their WhatsApp conversations.
"Prokken cut our reply time from hours to seconds. The auto-reply feature alone pays for the subscription."
Yusuf A.
E-commerce Store Owner
"We used to lose messages in WhatsApp groups. Now everything is organized and assigned. Game changer for our 5-person team."
Priya M.
Customer Support Lead
"Broadcasting to 2,000 contacts used to take our team a full day. Now it's done in one click with live delivery tracking."
Carlos R.
Marketing Manager
Frequently asked questions
Everything you need to know before getting started.
Ready to transform your WhatsApp?
Join small businesses worldwide using Prokken to automate replies, organize conversations, and grow faster.